Terms and Conditions

Terms & Conditions

Last updated: 16^thJune 2026

These Terms & Conditions apply to all use of the Microfibre World & Microfibre Cloths website and the purchase or use of our products. By accessing our website or placing an order, you agree to these terms.

If you do not agree, please do not use our website or purchase our products.

About Us

Microfibre World operates from Queensland, Australia and supplies products to both consumers (B2C) and professional or trade customers (B2B).

All prices and transactions are in Australian dollars (AUD) unless otherwise stated.

Product Use

All products must be used strictly in accordance with:

Product labels
Instructions provided
Any accompanying documentation

Products are intended only for their stated purpose. Microfibre World is not responsible for loss, damage or injury resulting from:

Misuse or improper application
Failure to follow instructions
Use outside the product’s intended purpose

Professional and trade customers are responsible for confirming product suitability for their specific application and for carrying out appropriate testing before full use.

Safety & Chemical Products

Some products supplied by Microfibre World may be classified as hazardous chemicals.

Safety Data Sheets (SDS) are available upon request. By purchasing and using our products, you acknowledge that:

You are responsible for requesting and reviewing the relevant SDS
You will follow all safety, handling, storage and usage instructions
You will use appropriate personal protective equipment (PPE) where recommended

Use of products contrary to safety instructions is at your own risk.

Warranties

Except as required by Australian Consumer Law, all products are supplied “as is” and without warranties of any kind, whether express or implied, including warranties of merchantability or fitness for a particular purpose.

Nothing in these Terms limits your rights under Australian Consumer Law.

Limitation of Liability

To the maximum extent permitted by law:

Microfibre World is not liable for any indirect, incidental, special or consequential loss, including loss of profits, business interruption, or damage to vehicles, surfaces or property.
Our total liability for any claim is limited to the amount paid for the product that gave rise to the claim.

Indemnity

You agree to indemnify, defend and hold harmless Microfibre World, including its directors, officers, employees, contractors and affiliates, from and against any claims, losses, damages, liabilities, costs or expenses (including reasonable legal fees) arising out of or in connection with:

Misuse or improper use of products
Failure to follow product instructions, warnings or SDS
Breach of these Terms & Conditions
Negligent, unlawful or improper conduct related to the use of our products

This indemnity survives termination or completion of any purchase.

Promotional Periods

During promotional periods (including Black Friday & EOFY), discounts apply only to selected products as advertised.

“Compare at” or “RRP” prices represent the regular recommended retail price outside promotional periods and are provided for reference only.

Sale pricing:

Applies only during the advertised promotion
Cannot be applied to past purchases
Is subject to stock availability

We reserve the right to change or end promotions at any time.

Returns & Refunds

Returns are accepted within 30 days of purchase, provided the product has not been mistreated or misused.

Return shipping costs are the responsibility of the buyer
Refunds or replacements are assessed on a case-by-case basis

For assistance, please contact:
📧 sales@microfibreworld.com.au
📞 1800 016 006

This policy operates in addition to your rights under Australian Consumer Law.

Manufacturing Variations & Colour Transfer

Due to large-scale manufacturing processes, product dimensions may vary by 1–3%. This is standard industry practice and does not affect product performance or quality.

Some microfibre products may experience minor dye loss or colour transfer, particularly:

During initial washes
When washed with other fabrics or colours
When exposed to certain chemicals, detergents or solvents

Customers are responsible for:

Washing products separately before first use
Following all care and washing instructions
Avoiding cross-contamination between coloured and light surfaces

Microfibre World is not responsible for staining, colour transfer or damage caused by improper washing, chemical exposure, or failure to follow care instructions.

Shipping & Delivery

Orders are shipped daily.

Estimated delivery times:

Metro: 2–4 business days
Regional: 5–7 business days
Remote / WA: up to 14 days

Delivery timeframes are estimates only and may vary during peak promotional periods.

Delivery Responsibility & Authority to Leave

Microfibre World is responsible for your order only while it remains in the courier’s custody.

Once delivered to the nominated address, we are not liable for loss, theft or damage.

If “Authority to Leave” is selected or implied, the courier may leave the parcel in a safe place without a signature. To require a signature on delivery, please select this option at checkout.

Subscriptions

Some products may be offered as subscriptions.

By purchasing a subscription:

You authorise recurring charges at the selected frequency
Payment details are stored securely

Subscriptions may auto-renew unless cancelled. You may cancel or change your subscription at any time via your order confirmation email or by contacting our team.

Intellectual Property

All content on this website, including text, images, branding and product descriptions, is the property of Microfibre World and must not be reproduced without written permission.