FAQ's

While we try our very best to have all lint removed from the cloth during the manufacturing process, some residual lint can sometimes be found.

We recommend washing your microfibre before use, however we understand this is not always ideal. Hence if you are experiencing some linting, toss your microfibre in the dryer for 15-20 mins on a low heat and this tumbling should remove the lint.

If you are super unhappy, please get in touch and we can arrange a return/exchange of your goods.

We know the struggles! We'd recommend that you use a higher pile cloth from our Korean Range. These cloth are a 70/30 blend of polyester/polyamide. The higher the concentration of polyamide will give the cloth a softer but also more absorbent characteristic.

Our top picks to check out are:

Korean Plush Edgeless 350

Korean Plush Edgeless 520

Korean Ultra Plush 1100

While drying your car at home, the choice ultimately comes down to preference. There is a ratio that comes into play, as with high absorbency there will be a longer time for the towel to dry for it's next use. Some people might prefer a smaller towel because that means easier control. All of these are factors which you can consider when selecting a drying towel.

Below you will find our recommendations based on the criteria you might have.

For those looking for the MOST absorbent towel, we recommend looking at the Aqua/Grey Drying Towel, the Korean Hybrid Weave, and the Korean Twist Loop.

For those looking for something a little smaller, we suggest the Korean Twist Loop 30x40.

Keeping in mind that all of these are great choices, it just comes down to preference!

If you're a car detailer, the constant issue is having a towel that is effective and dries fast enough for you to use it again during the day. So don't worry we haven't forgotten about you.

We'd recommend our One-Sided Twist Loop, this is light weight enough that it's not going take very long to dry for reuse, but doesn't compromise on quality!

Absolutely. Our microfibre cloths give peace of mind to all staff and administration that health and hygiene standards are being exceeded by using a product of such high quality. There are many reasons why microfibre cloths rather than standard cleaning cloths found in the supermarkets are beneficial to both the childcare centre and the children themselves

These benefits include:

• Antibacterial cleaning and reducing the need to use chemicals which could potentially trigger reactions amongst children.
• Improves assessment and rating results in Quality Areas including: Element 2.1.3 – Effective hygiene practices are promoted and implemented and Element 2.1.4 – Steps are taken to control the spread of infectious diseases.
• Effectively cleaning the surface as microfibre cloths lift the dirt, not just move it around
• Microfibre cloths are available in multiple colours enabling specific colours to be allocated for specific areas (i.e. kitchen, office, desks, floor spills, toilets, etc.)

The good thing about microfibre is that it has so many different uses!

We understand that everyone has different needs so we have created two websites with different quantities:

Microfibre Cloths - Small quantity wholesale with quantity break pricing

Microfibre World - Box Quantity wholesale (Pack sizes range from x50 to x200 cloth)

We are a small team but we pride ourselves on a super fast turn around! We pick orders Mon-Fri and will continue picking until the couriers pick up. During the week, orders will generally be dispatched within 24 hours.

If you have placed your order on Friday afternoon or over the weekend, all of these orders will go out on the following Monday.

If you have any questions, please get in touch!

Orders are shipped daily and most orders arrive between the following time-frames from the date the order is shipped.

• 1 – 3 days for cities
• 3 – 5 days for Regional locations
• 7-10 days for WA & Remote 

We have a built in shipping calculator which will combine all of your items in your cart and query the carriers based on the combined weight.

Just like our large range of microfibre, we like to give you a range of carriers too!

We understand everyone has different experiences with different carriers, and while we will try to offer the cheapest rate to you, it may not be your preference. Hence why we give you the power to choose the carrier which you want!

Absolutely, we are based on the Gold Coast in Queensland Australia. If you're local and want to pick up your order, select the Pick Up option at check-out and we'll send you a notification when it ready to collect!

Don't stress! Sometimes due to the nature of our shipping calculator it can query the carriers in strange ways.

If you run into this issue, take a screenshot of your cart and send it to sales@microfibreworld.com.au and we will be able to work some magic in the background to get you the best shipping rate!

Product returns are accepted within the first 30 days of purchase providing that the product has not been mistreated. Freight & Postage for returns will be at buyers expense. In the instance that you are not 100% satisfied with your order please reach out to our team sales@microfibreworld.com.au or call us on 1800-016-006. All transactions are processed in Australian dollars.

Product returns are accepted within the first 30 days of purchase providing that the product has not been mistreated. Freight & Postage for returns will be at buyers expense.

In instances where the product may be faulty, please call us on 1800-016-006 and we will discuss solutions.

If you think your microfibre is faulty, send an email to sales@microfibreworld.com.au or call us on 1800-016-006 and we will help troubleshoot, and if necessary will organise to get you cloth that you are happy with!

Check out our Microfibre Care & Maintenance page which contains all instructions on how to care for your microfibre!

Microfibre smelling is a sign that bacteria that your cloth have picked up over time are stuck in the fibres.

We have spent a great deal of time developing a microfibre wash which targets contaminants and gives your microfibre a nice fragrance.

For cloth which are REALLY smelly, we recommend soaking these cloth in a bucket or container of warm water with a capful of microfibre wash (Don't make your water too hot! We don't want to hurt our microfibres!)

This is generally a sign of a couple of things:

• Washing microfibres at too high of a temperature. We recommend not exceeding 40-60ºC
• Using microfibre with waxes, coatings and sealants can diminish the quality of microfibre very quickly. While our wash can help, typically these contaminants will get stuck in the fibres and damage the effectiveness of the cloth.
• If you've laundered your cloth over 300-400 times, it may be time to retire those cloth, but it's okay, once you've got your new ones, the old ones can be used as rags!

While any heat to microfibre can cause damage, we understand that hanging your microfibre to dry can be time consuming.

If you do choose to put them in the dryer, put them on the lowest possible heat setting.

We recommend washing microfibre before use as they come packaged straight from manufacturing.

It is not absolutely necessary, but for best results, we definitely recommend washing them prior to use.